loosediamondsblog.com

Casey asked:


I bought a really beautiful sapphire several years ago nd finally had the money to have it set into a ring. Since it’s slightly off in shape I had a custom setting with a halo of smal diamonds and a plain shank done in white gold.
The first two things that were wrong were that i had asked for it to be prong set and it was bezel set, and the diamonds were set all crooked and not well done at all. I mentioned the problem and she straightened out the diamonds for the most part. I was willing to live with it. But now just two months later the bezel set sapphire is loose. What can I do? The company is called elsarings.com

Jenny N asked:


hi , i got married in sep last year, and purchased my wedding ring in jan 08. it’s an 18ct white gold with diamonds in, ( from chapelle jewellers) heres the problem, two months after i bought it the diamonds came loose and fell out, hoever they fixed this without quibble, when it arrived back it had the initials PAM inside it ?!?!
also since april it has changed colour and become completley gold, i understad this happens but why has my 14ct w/ gold engament ring not changed colour as i wear them both always ?
i went today she fobbed me off with the excuse that every gold is different, and she couldn’t explain the pam thingy. she refused to do anything!!