My friend stained my bag?

*Holly*Tyler* asked:


Ok, I let my friend borrow my Vera Bradly tote for a month. (It’s the pink elephants version, by the way) When I got it back, some of the thread was loose so maybe 10 diamonds had to be sewed back on, and I did sew them back on. But now on the interior of the tote, which was apretty pink, has black thread showing in it. Also, the elephants on the bottom and also the very bottom turned yellow, and the bag is also yellow inside on the bottom, and the part of the bag towards the bottom. It’s an expensive tote, and even after I washed it in the washing machine I couldn’t get the yellow out. Should I ask my friend to replace it?
She told me her sister accidentally sprayed hairspray in it. Does anyone know how i can get that stain out?
The diamonds I’m talking about is the quilted pattern which looks likes diamond shape…and I meant to spell it Bradley it is a real Vera Bradley, Lynne, not 20 or 30 dollars it was much more. I found your answer very rude.